Spokane Auto Repair

5

Been around for over 40 years giving places a second or third try with my vehicles (disappointing). My wife had been using this place for years and I should have listened. Had an older Mountaineer in for a wheel alignment, oil change and to address a leak around the water pump housing (knew it was going to be a job). My wife called me at work to inform me of the bad news on the water pump leak (not the pump but engine). A quick discussion on cost/longevity issues in-sewed and I gave my "Let's do it". Long story short - the mechanic stayed late just to receive me for pick-up, showed me every one of my old parts that were replaced (probably 100+ lbs. worth) and a diagnostic print out on vehicle/engine performance. At the time I gave the 2nd hand authorization, I had no idea that with the upper side engine rebuild I was going to get a full blown ignition system update (plugs,coil wire cables ect). What I drove away with was a vehicle that drove true, was well lubricated and had more getup and go than the 1st day from the dealer. Hate to admit guys - THE WIFE ALWAYS KNOWS BEST

5

As always the best service in town

5

I love taking my car to Bob's Service center. They have always done a great job of trouble shooting when it came to my VW and they helped me when I purchased a new vehicle. Thomas is always so friendly when you have to make an appointment. They have the best customer service I have ever experienced in Spokane!

5

Great service!

5

They provide the best customer service in the area and communicate clearly about work to be done, including, if necessary, recommendations for additional work that may have been exposed during the service. I am extremely particular about the care my cars receive and Bob's is the first non-dealership service I have used in more than 30 years. They have earned my trust and respect.

5

I had my alternator go out and I got stuck on the way there. Despite being 4 hours later than my appointment before the tow truck could get me there, the guys at Bob's auto repair gave me a fair assessment and got the job done that same day. My car runs great again and they even gave me a discount for the trouble. Definitely recommended.

5

I've gone through them three times now an they always work with me on payments an service each every time was quick an professional an the mechanics i've ever had to work with in town.

5

Fast, thorough, friendly and good!!! FTFG

5

Had a very nice experience. Pleasant concerned Helpful

5

Wonderful Customer Service !

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