I never took my car in, and I can't believe I don't remember who I talked to, but I was having major problems with my Honda and was looking at a new engine. The gentleman I talked to, just to find out where their limitations were on car work, gave me a lot of good information on where I can go, great people who know Hondas in and out. I am super grateful just for the information I learned from him. Whoever you are, thank you!